Thank you for choosing Dr. Viton! We are committed to providing you with a convenient and enjoyable shopping experience, which includes efficient shipping options. Please read our shipping policy to understand how we handle the delivery of your orders.

Valid Street Address Required: At Dr. Viton, we can only accept shipments to a valid street address. We do not deliver to P.O. Boxes. This ensures that your package is safely delivered to your desired location. If you are placing an order, please make sure to provide a valid street address during the checkout process.

P.O. Box Address Exception: In cases where you have no alternative but to use a P.O. Box address, please ensure that the telephone number provided is correct. This is important as it helps us coordinate with shipping carriers to ensure smooth delivery of your order. Including a valid telephone number will facilitate any necessary communication related to your shipment.

Estimated Delivery Time: Our shipping options, including International shipping and DHL Express Shipping, have specific estimated delivery times. Please refer to the details mentioned in the respective shipping options for the expected delivery timeframe.

International Shipping – 7 – 22 working days.
DHL Express Shipping – 2 –  7 working days.

Working Days and Public Holidays: For all delivery time estimations, working days refer to Monday through Friday, excluding public holidays. Please note that public holidays are excluded from the estimated delivery time calculation. Delivery times may be extended if they fall on or near a public holiday.

Order Processing Time: To ensure timely delivery, we require up to 1-2 business days for order processing. During this time, we carefully pack and inspect your items, ensuring they meet our quality standards before they are shipped.

Order Tracking: Once your order is shipped, we will provide you with a tracking number via email. This tracking number will allow you to monitor the progress of your shipment and receive real-time updates on its status. You can use this information to track your package’s journey until it arrives at your desired destination.

Shipping Restrictions: While we strive to offer worldwide shipping, there may be certain locations or countries where we are unable to deliver due to legal restrictions or logistical limitations. If you are uncertain about whether we can ship to your location, please contact our customer support team, and we will be happy to assist you.

We encourage you to provide accurate and up-to-date shipping information during the checkout process to ensure smooth delivery. If you need to make any changes or updates to your shipping details, please contact our customer service team as soon as possible.

If you have any further questions or require assistance regarding our shipping policy, please do not hesitate to reach out to our dedicated customer support team. We are here to assist you and ensure that your Dr. Viton products reach you in a timely and satisfactory manner.

Thank you for choosing Dr. Viton. We appreciate your support and look forward to serving you with excellence in all aspects of your shopping experience.